Privacy Policy

Last Updated: August, 2026

At Axentra Elite, we respect your privacy.

We are a digital marketing agency based in Mumbai, India.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us through our website, advertisements, forms, or other digital channels.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us.

This may include:

Full name
Email address
Phone number
Company name
Website URL
Business details
Service requirements
Project information
Any message or information you submit through our forms

We may also collect limited technical information automatically.

This may include:

IP address
Browser type
Device type
Operating system
Pages visited
Website activity
Referring website
Date and time of visits

We only collect information that is reasonably necessary for our business and services.

2. Information Submitted Through Forms

Our website may contain contact forms, enquiry forms, consultation forms, or lead forms.

When you submit a form, we may use the information to:

Respond to your enquiry
Understand your requirements
Provide requested information
Contact you about our services
Schedule a consultation
Prepare a proposal
Provide customer support

Submitting your information does not automatically create a business relationship with Axentra Elite.

3. Information Collected Through Advertisements

Axentra Elite may use online advertising platforms such as Google Ads and Meta Ads.

These platforms may help us reach people who may be interested in our services.

We may use information from advertising platforms to:

Measure advertising performance
Understand campaign results
Improve our advertisements
Improve website performance
Generate relevant audiences
Understand user interactions with our advertisements

We do not sell your personal information to advertising platforms.

Advertising platforms may collect or process information under their own privacy policies.

4. Google Ads

We may use Google Ads to advertise our services.

Google may use cookies, advertising identifiers, or similar technologies to measure advertisements and provide relevant advertising.

We may use features such as:

Conversion tracking
Remarketing
Website audience measurement
Campaign performance reporting

Google may process information according to its own privacy policies and terms.

You can manage your Google advertising preferences through Google's advertising settings.

5. Meta Ads

We may use Meta advertising services, including Facebook and Instagram advertising.

Meta may use cookies, pixels, or similar technologies to measure advertising activity and improve advertising relevance.

We may use Meta advertising tools for:

Conversion measurement
Audience creation
Remarketing
Campaign optimization
Lead generation

Meta processes information according to its own privacy policies and terms.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device.

They help us understand how visitors use our website.

We may use cookies for:

Website functionality
Analytics
Security
Performance measurement
Advertising measurement
Remarketing

You can control cookies through your browser settings.

Disabling some cookies may affect certain website features.

7. Analytics

We may use analytics tools to understand website traffic and user behaviour.

These tools may collect information such as:

Pages visited
Traffic sources
Device information
Approximate location
Session activity
Website interactions

We use this information to improve our website, services, and marketing campaigns.

Analytics information is generally used in an aggregated or analytical manner.

8. How We Use Your Information

We may use your information to:

Respond to enquiries
Provide requested services
Contact you about your enquiry
Send requested information
Schedule calls or meetings
Improve our website
Improve our services
Measure advertising campaigns
Prevent fraud and misuse
Maintain website security
Meet legal obligations

We do not use your information for purposes unrelated to the reason it was collected without appropriate notice or consent where required.

9. Marketing Communications

If you provide your contact information, we may contact you regarding your enquiry or requested services.

Where required, we will obtain appropriate consent before sending promotional communications.

You may request to stop receiving marketing communications at any time.

You can contact us to make such a request.

10. Phone and WhatsApp Communication

If you provide your phone number, we may contact you by phone, SMS, WhatsApp, or other communication methods to respond to your enquiry.

We may use WhatsApp or other communication platforms for customer communication.

These platforms may process information according to their own privacy policies.

We do not use your phone number for unrelated purposes without appropriate permission where required.

11. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers when necessary to operate our business.

These may include:

Website hosting providers
CRM platforms
Analytics providers
Advertising platforms
Email service providers
Communication platforms
Payment providers
Technology service providers

These providers may process information only as necessary to provide their services.

We may also disclose information when required by law or to protect our legal rights, users, or business.

12. Data Security

We take reasonable measures to protect personal information.

We use appropriate technical and organizational safeguards where reasonably possible.

However, no online system is completely secure.

We cannot guarantee absolute security of information transmitted over the internet.

13. Data Retention

We retain personal information only for as long as reasonably necessary.

The retention period may depend on:

The purpose for which information was collected
Our business requirements
Legal requirements
Accounting requirements
Dispute resolution
Security and fraud prevention

When information is no longer required, we may securely delete or anonymize it.

14. Third-Party Websites

Our website may contain links to third-party websites or services.

These websites have their own privacy policies.

Axentra Elite is not responsible for the privacy practices of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

15. Children's Privacy

Our website and services are not intentionally directed toward children.

We do not knowingly collect personal information from children for marketing purposes.

If you believe that a child has provided personal information to us, please contact us.

We will take reasonable steps to address the issue.

16. Your Privacy Choices

You may contact us to:

Ask what personal information we hold about you
Request correction of inaccurate information
Request deletion where legally applicable
Withdraw consent where applicable
Opt out of marketing communications
Ask questions about our data practices

Some information may need to be retained when required by law or for legitimate business purposes.

17. Advertising Choices

You may control certain advertising preferences through the platforms you use.

For example, you can manage advertising preferences through Google and Meta.

You can also control cookies through your browser settings.

Opting out of personalized advertising does not necessarily stop all advertisements.

It may only change how advertisements are personalized.

18. International Data Processing

Some service providers used by Axentra Elite may process information outside India.

Where this occurs, information may be processed according to applicable laws and the provider's privacy practices.

We take reasonable steps to work with reputable service providers.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be made when our services, technology, advertising practices, or legal requirements change.

The updated version will be published on this page.

The "Last Updated" date will also be changed.

20. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us.

Axentra Elite
Mumbai, Maharashtra, India

Email: [Add your business email address]
Phone: [Add your business phone number]

We aim to respond to privacy-related requests within a reasonable period.

21. Consent

By using our website or submitting information through our forms, you acknowledge that you have read this Privacy Policy.

Where consent is legally required, we will request consent before collecting or using information for the relevant purpose.

You may withdraw consent where applicable by contacting us.

Axentra Elite
Digital Marketing Agency in Mumbai, India